Marketing and Communication Manager

We have an immediate opening for an exciting opportunity to form an integral part of our Marketing Department. Prima Cheese Ltd are now looking for a Marketing & Communications Manager who will support the Marketing team in growing our marketing and communications output as the company enters its next chapter.

Prima Cheese offers strong growth opportunities for a highly motivated candidate within a growing company and industry.

 

Reports to:

Co-CEO

 

Responsible for:

Creative Designer and Content Producer, Marketing Apprentice

 

Works in conjunction with:

Export, Customer Care, IT and Transport departments as well as liaising with our Operations team as well as directly with the senior leadership team including the Co-CEO. The post-holder will also work extensively with external partners, including external marketing consultancy, printers, packaging manufacturers, press and media.

 

Overview:

The post holder will work to lead the day to day activities of the Marketing team to coordinate marketing and communications activity and maintain a strategic approach to marketing and sales. They will contribute to and administer a rolling programme of campaigns, and they will provide effective support for colleagues to deliver creative, engaging and exciting campaign material that aligns with the strategies they’ll help to create. The role will act as a brand guardian and creative lead, ensuring our communications and marketing are always on-brand and communicating the right message.

The role will deliver creative leadership for the marketing team, to ensure direct reports within the marketing department deliver creative and effective work across channels. The post holder will lead on developing strategy and creative principles with the Co-CEO and external partners and ensure the department delivers on these principles and targets.

The overall purpose of the campaigns will be to increase awareness of, and demand for, a broad range of products, as well as other initiatives that fall within the products and services the company supply to our customers.

The post holder will work with other departmental team members to make sure that marketing activity across the organisation is joined up and collaborative, representing all aspects of the company in the best light.

Success will be measured using a range of indicators, including sales figures, target market penetration, engagement and interaction numbers and overall brand sentiment.

 

Responsibilities and Duties

 

Strategy and planning

As a support to the marketing team, the post holder will be required to contribute to the marketing strategy. This work will include providing timely:

  • Information on historical and projected sales information;
  • Customer data;
  • Information about competitor activity;
  • Liaise with Sales Account Managers surrounding sales trends.

Campaign Development

The post holder will be required to contribute towards the planning of imaginative and targeted marketing campaigns. This will involve contributing ideas around messaging that supports the brand position and resonates with the target market.

 

Campaign delivery and evaluation

It is expected that the post holder will work with colleagues and external providers to administer campaigns and meet deadlines. They will liaise with design/print suppliers as directed. They will deliver a broad spectrum of marcomms activity including PR, copywriting, website administration, digital marketing including social media and e-comms as well as traditional, physical marketing in the form of mailshots, print and other traditional media collateral.

The post holder will be required to make sure the visual identity for Prima Cheese’s brand is coherently represented across all platforms, and will be expected to feed into the monitoring, measurement and evaluation of campaigns using the tools available. It expected that the post holder will support colleagues to make recommendations to enhance future activity, based on campaign evaluation outcomes.

 

All other duties as required, including:

  • Administrative tasks;
  • Print management;
  • Website editing;
  • Travel to and from meetings with external suppliers;
  • Acting as a general point of contact for marketing enquiries.

Essential (required)

  • A minimum of two years’ work as a marketing and communications practitioner;
  • Knowledge of strategic marketing principles including:
    • Customer profiles, how to develop such profiles, and how to work with them to inform marketing activity;
    • Competitor analysis and how to use such insight to inform marketing activity;
    • The importance of external forces and how to identify potential threats, risks and opportunities to inform marketing activity;
    • The structure of a brand, how it is developed, how it is communicated, and how it remains cohesive and representative of organisational ambition within its communication.
  • Knowledge of the principles, and practical application, of modern marketing methodology including:
    • Content marketing;
    • Inbound marketing;
    • eCRM marketing.
  • Knowledge and practical application of the following marcoms tools and tactics:
  • PR;
  • Social media;
  • Direct Marketing (on and offline);
  • Video marketing;
  • Website administration;
  • Design and print management.
  • Proven experience in contributing to highly targeted, creative and fully integrated marketing campaigns that support a strong and cohesive brand position;
  • Campaign evaluation experience and an understanding of various evaluation methodologies
  • The ability to identify opportunities for cross and upsell beyond the defined remit to maximise overall impact;
  • Excellent proof reading skills;
  • Experience of writing effective copy for all types of marketing materials both online and offline;
  • Ability to manage multiple tasks and to work to strict deadlines;
  • The ability to work in partnership with colleagues to achieve shared goals;
  • Experience of working with external suppliers as part of campaign delivery to ensure excellent results;
  • Educated to degree level, or equivalent in a relevant field, or with alternative relevant professional experience;
  • Excellent written and oral communication skills;
  • Excellent IT literacy and competence across Microsoft applications.

Desirable (optional)

  • A full, clean driving license and the use of a vehicle

We believe Prima Cheese is a great place to work – an innovative and friendly environment, where no two days are ever the same.

We also offer free parking for staff members, bike to work scheme, and auto-enrol pension.

 

Working Hours are 40 hours per week with paid breaks included, shift times are:

Monday:              08:45 – 17:00

Tuesday:              08:45 – 17:00

Wednesday:      08:45 – 17:00

Thursday:            08:45 – 17:00

Friday:                  09:00 – 16:00

Applications should be in the form of a CV and Cover letter. Please let us know if you need any adjustments or support to apply for this role. We will consider any reasonable adjustments that you may need if you are successful in being appointed to this role.

Please send your CV or any queries about your application please contact recruitment@primacheese.com

HR Manager

We have an immediate opening for an exciting opportunity in our HR Department. Prima Cheese are now looking for an HR Manager who will support the HR Officer and Recruitment & Training Coordinator in the company’s HR function.

 

Reporting to the Finance Director, the HR Manager is responsible for leading key strategic pillars, including Recruitment and Retention, Performance Management, Health and Wellbeing and Equality, Diversity and Inclusion in line with the HR Strategy of the business. 

The HR Manager has Line Management responsibility for the HR Officer and Recruitment & Training Coordinator, ensuring a visible, approachable and effective HR function drives the business and supports the team.

Key Responsibilities:

 

  • Working closely with the management team and the HR Officer and Recruitment & Training Coordinator to deliver training design and training delivery to the business.
  • Create a suite of learning options for all employees from initial induction to expand and develop talent and skills at all levels within the business in line with policies and procedures.
  • Manage the development process for apprentices, including effective relationships with apprenticeship/training providers.
  • Take a leading role in our long-term commitment to making improvements to implement the Prima values and company culture.
  • Support, coach and guide managers in their communication, feedback, recognition, and interaction with employees.
  • Working with the HR Officer and Recruitment & Training Coordinator to develop a calendar of events to engage, support our own people, attract potential recruits and promote our values at job fayres, college and school opens days etc.
  • As an HR team, define and develop our strategy towards Equality, Diversity and Inclusion, ensuring our working practices support a diverse and inclusive environment.
  • Determine and recommend employee relations practices necessary to establish a positive employer/employee relationship and promote a high level of employee morale, engagement and motivation.
  • Deal with more complex HR queries including advising on policies, procedures; developing, implementing and updating when necessary to comply with UK employment law and good practice.  Manage more complex grievances, disciplinary and performance issues as they arise.
  • Oversee the management of recruitment from end-to-end, from job/person specification to sourcing candidates with the support of the HR Officer and Recruitment and Training Coordinator.
  • Oversee the onboarding process to ensure every new recruit has a quality, thorough and informative induction, in line with the Prima values.

Person Specification

  • CIPD L7 qualified
  • Seasoned HR Generalist
  • Experience of managing an HR team is required.
  • Comprehensive knowledge of employment legislation.
  • Knowledge of up-to-date industry best practice in generalist HR practices.
  • Excellent communication and listening skills, with proven influencing and negotiating skills.
  • Desirable – Experience in food manufacturing sector.
  • Good organisation skills
  • Excellent attention to detail
  • Strong IT skills – Word/Excel/Outlook/Powerpoint
  • Excellent decision making and problem solving skills
Please Send a CV to recruitment@primacheese.com

Hygiene Operative


    Job Description

    We have an immediate opening for an exciting opportunity in our Hygiene team. Prima Cheese are a BRCGS AA grade accredited factory that pride ourselves on top quality hygiene standards and we are looking for a Hygiene Operative.

    Reporting to the Hygiene Coordinator and Hygiene Supervisor, you will be responsible for:

    • Ensuring washing and sanitation of utensils and production tools,
      wellington boots and shoes: removal of dirty items, wash and sanitise
      dirty items, replacing racks with clean items.
    • Replenishment of disposable PPEs, soap, hand sanitiser, wipes.
    • Cleaning of changing rooms.
    • Following the cleaning schedule which includes cleaning of high
      care by sweeping the floors, gantry and steps.
    • Emptying food trays waste.
    • Cleaning the floor using the floor scrubber.
    • Use of chemicals (detergent/sanitiser).
    • Collection of utensils.
    • Cleaning of different environmental areas within the factory.
    • Working as part of a team and being adaptable to change, flexible
      and willing to cover overtime if required.

    Key Skills

    • Organised
    • Reliable
    • Team Worker
    • Confident
    • Good interpersonal skills

     

    Working Hours: (40 hours per week)

    Monday:       14:00 –
    22:00

    Tuesday:       14:00 –
    22:00

    Wednesday: 14:00 – 22:00

    Thursday:     14:00 – 22:00

    Friday:
              13:00 – 21:00

    Benefits:

    • No weekend working
    • Free dedicated onsite parking space and electric car charging
      points
    • Our own onsite pizza testing kitchen
    • Long service holiday scheme
    • State of the art technologies and facilities
    • Lots of progression opportunities
    • Cycle to work scheme

    Salary:

    £10.50 per hour.

    *Level 2 Food Hygiene certificate is preferred if you have this, please
    bring to interview


    Please send your CV to recruitment@primacheese.com

     

    Executive Assistant 

    Key responsibilities are summarised below and are subject to change according to business needs: 

    • Act as a first point of contact regarding day to day activities, liaising with and referring to other functions/regions as necessary in an efficient and professional manner. 
    • Manage the day to day activities to effectively schedule meetings, events, conferences and travel arrangements in an efficient and productive manner 
    • Prioritising, preparing for, responding to and managing all activities, events and requests for information both into and out of the office.
    • Screening and prioritising incoming information and communications, responding, re-directing where appropriate with internal and external stakeholders. 
    • Prepare papers and packs for a range of meetings, operating to the highest standards of confidentially, discretion and diplomacy. 
    • Partnering effectively forecast and plan for key events and future meetings, confidently and professionally. 
    • Attending meetings and preparing keynote presentations 
    • Shaping meetings by formalising agendas, chairing meetings, if required and developing effective systems to capture actions, categorise and monitor progress. 
    • Tracking progress on key metrics and action points in addition to required monthly reporting 
    • General administrative duties in support of executive roles. 

     

    Qualifications and Skills 

    This role requires a professional and experienced executive operating to the highest standards of confidentiality and discretion. 

    • At least 2 years’ experience in a similar role supporting executive level individuals. 
    • Excellent administration and communication skills with a high-level proficiency in Microsoft suite of applications. 
    • Experience of working in a busy corporate environment and displaying excellent planning, organisational and time-management skills. 
    • Sound understanding of functions and business areas across the company.
    • Extremely self-motivated with ability to motivate others and meet demanding schedules. 
    • Work to high standards using judgement & initiative to ensure that appropriate standards are met, and high-quality results are achieved.
    • Professionalism, accuracy, discretion, confidentiality and flexibility are key role requirements.

     

    Working Hours

     

    40 hours per week and working hours will be discussed with CEO’s at the interview stage.


    Please send your CV to recruitment@primacheese.com

    Export Coordinator 

    The following lists the Key Areas for which you are responsible and accountable. These are not exhaustive and your support is required in developing your Job Description and role.

    Firm Contribution

     

    • To make the fullest contribution to the Company at large.
    • To be supportive of colleagues and participate in the Firm’s initiatives and events.
    • To improve your job role through consistent improvements and suggestions for your role and the department as a whole.
    • To ensure communication is valid throughout the company network and information given is factual

    Role Specific

     

    • Liaising with internal departments to ensure a smooth and timely operation to ensure finished goods are ready on time to meet loading schedules.
    • Raising orders and invoices on internal database and SAGE200.
    • Working closely with freight forwarders to arrange shipping and haulage.
    • Arranging and completing export documentation accurately and in a timely manner.
    • Overseeing the loading of overseas orders.
    • Problem solving to ensure problem resolution for customers and delivering excellent customer service.
    • Maintaining quality service by establishing and enforcing organization standards.
    • Maintaining professional knowledge, establishing personal networks.
    • Contributing to team effort by accomplishing related results as needed.
    • Potential opportunities to travel overseas to be part of exhibitions or for market visits.
    • Candidate will be fully trained on how to arrange all aspects related to export orders and on how to complete export documentation correctly with a view to developing into an integral part of the Export Team, supporting the Export Manager in the development of new business, and developing business with existing customers.

     

    Client Care

     

    • To ensure the highest possible levels of customer and supplier care are delivered thereby ensuring excellent levels of customer satisfaction and repeat business.

     

     

     

    Confidentiality

     

    • Protection of confidential information is a fundamental feature of your relationship with customers, suppliers and the Company.  It exists as a concept both as a matter of law and as a matter of conduct. 

    Compliance

     

    • To be aware of your responsibilities under the Health and Safety at Work etc. Act 1974 and ensure safe working practices are followed at all times.

     

    Compliance

     

    • To demonstrate technical ability appropriate to the role.
    • To demonstrate an understanding of the professional and statutory requirements within which the Company operates.

    Business Development

     

    • To have the ability to get on with clients and understand their business and its requirements.
    • To understand the wider services which the Company offers and actively promote those services.
    • To have a general understanding of both the individual departments and overall Company objectives and provide support to the senior management in achieving those objectives.
    • To promote a favourable image of the Company.

     

    Teamwork

     

    • To contribute to the department generally, taking an active part in meetings.

    Person Specification

     

    • Excellent communication skills
    • Excellent negotiation skills
    • Highly Organised
    • Detail Orientated
    • Ability to work under pressure
    • Ability to work independently and manage own workload
    • Team player
    • Good IT Skills
    • Fluent in English language with second Language desirable
    • Sensitive to cultural differences of customers of various backgrounds.
    Please send your CV to recruitment@primacheese.com