Export Coordinator

Permanent Role/Competitive Salary.

Company Pension.

Life Insurance.

Employee Benefits Platform.

Cycle to Work Scheme.

Employee Assistance Programme & 24/7 GP Access.

Learning & Development Opportunities

The Company:

Prima Cheese is a multi-award-winning cheese processing company with a 28-year heritage. It is a family-owned business, employing nearly 200 people and operates only within B2B markets where it has gained a reputation for quality, consistency and service. It is one of the biggest cheese suppliers of foodservice and food manufacturing within the UK and export their products to over 55 countries worldwide. With both domestic and international business, the company continues to grow and is looking to expand their team.

The Role:

We have an exiting opportunity for a Export Coordinator to join our established team at our HQ in Seaham, County Durham. The successful candidate will ensure a smooth and timely operation, from order taking with customers to ensuring finished goods are loaded on time.

With a state-of-the-art factory, we are dedicated to quality and innovation and are recognised as cheese experts on a global scale.

Our people are the key to our success, Prima Cheese Limited continually invests in our people the successful candidate will be joining a forward-thinking environment, committed to supporting and developing our teams.

What will I be doing?

Reporting to the Export Manager you will be responsible for raising orders and invoices, liaising with internal departments and freight forwarders whilst maintaining quality and accuracy when arranging and completing export documentation. You will learn about international business, logistics and gain an understanding of global trade!

Responsibilities:

• Liaising with internal departments to ensure a smooth and timely operation to ensure finished goods are ready on time to meet loading schedules.
• Raising orders and invoices on internal database and SAGE200.
• Working closely with freight forwarders to arrange shipping and haulage.
• Arranging and completing export documentation accurately and in a timely manner.
• Overseeing the loading of overseas orders.
• Problem solving to ensure problem resolution for customers and delivering excellent customer service.
• Maintaining quality service by establishing and enforcing organisation standards.
• Maintaining professional knowledge and establishing own personal networks.
• Developing relationships with customers and potential customers.
• Contributing to team effort by accomplishing related results as needed.
• Potential opportunities to travel overseas to be part of exhibitions or for market visits.

What are we looking for?

The successful candidate will join a supportive team within the Export Department and training will be provided.

We are looking for a candidate who has a keen interest in global trade and culture. Relevant experience is preferred but not essential. Prima Cheese offers strong growth opportunities for a highly motivated candidate. You will learn international business, logistics and an understanding of global trade.

• Excellent communication skills and telephone manner.

• Ability to build and maintain effective relationships.
• Excellent negotiation skills.

• Highly organised and detail orientated.
• Ability to work under pressure.
• Ability to work independently and manage own workload.
• Team player.

• Good IT skills. Proficient in Microsoft Office, in particular word and excel.
• Fluent in English language with second language desirable.

• Sensitive to cultural differences of customers of various backgrounds.
• Demonstrable growth and high performance in previous roles.
• Experience in a similar role is desirable but not essential.
• Ambitious and career driven with leadership potential.

Prima Cheese Limited is an inclusive and diverse workplace, if you require any reasonable adjustments during the recruitment process, please contact hr@primacheese.com